Portable Electronics Ltd // Technology you can carry.

As we have local presence in different countries, we are able to accept payment by local bank transfer in those countries, saving you the extra fees charged by Paypal. In addition, we typically stock our goods in these countries and are able to deliver our products to you by local couriers. If not, we will ship it from the next closest warehouse at no extra cost to you, so that you can receive it as soon as possible. The table below summarize the payment methods we accept in the different countries and its respective shipping methods.

Payment Methods

Cash

Unlike some online shops which requires you to make payment online and do not allow pick-up, we welcome customers to come to see us in person to pick-up the goods. In the process, you are allowed to test the product to your satisfaction before you give us your money. If you are not satisfacted with our product on the spot, you are free to change your mind and cancel the purchase. At the same time, we will also provide you with some help or clues on how to use the product in concern. By doing so, we are trying our best to provide a better service than the majority of online shops.

Please note that pick-up is only currently only available in Clayton, Victoria, Australia and East Tamaki Heights, Auckland, New Zealand only. We only accept cash payment for pick-up.

Bank Transfer

The local banks we use in the various countries are listed below. You can make payment into our bank account by electronic funds transfer or cash deposit at the respective bank's local branch with the local currency. Once payment is made, we will be able to confirm payment in about 2 business days and ship the product you ordered in about 1 business days.

For customers outside of the listed countries, we do accept payment in various currencies via Telegraphics Transfer into a specified bank account which we will provide information to you via e-mail. We generally do not charge extra fees for payments made with Telegraphics Transfer.

Paypal

For those who do not like to pay via bank transfer. We also accept payment by Paypal, which accepts payments from Credit Cards, Debit Cards and Bank Accounts.

Payment made by Paypal also receives Paypal buyer protection, which offers you protection in the event that

• your item doesn’t reach you;
• your item is significantly different to the item that was described

For more information, please visit Paypal's web page and read the section on Buyer Protection Policy.

Due to Paypal fees, we need to charge you an extra 5% to cover Paypal fees. In addition, the delay in the transfer of funds from Paypal to us means that we also require at least one week to clear your payment before we can ship your purchase.

For customers who lives outside the countries listed below, upon receiving your order, we will manually issue you a Paypal invoice for you to pay for your goods. For customers who lives in one of the countries listed below, we would be expecting you to make payment via local bank transfer. Though, you do have the option to pay via Paypal if you notify us, so that we can issue you a Paypal invoice.

Shipping

To ensure that your products arrive at your door safely without delay, we mainly use track and trace, signature required courier service to deliver our products. After your item is shipped, we will provide you with the tracking number by e-mail or you can login to this web site, click on "My account" in the menu on the left and then click Orders, where you will find the tracking number and the courier company used to ship the item you purchased. To track the item, please visit the courier service's web site listed below.

Please note that the signature required courier service we use can only deliver to a physical address and cannot deliver to a PO box. Whatever address you provide, please ensure that someone is there on weekdays to receive and sign off the parcel. Unless you explicitly notify the courier company that you provide them with authority to leave the parcel at your door. Hence, if you don't expect anyone to be home during working days, it is best that you provide your work address instead.

The approximate price we charge for the delivery is listed below. Actual price charged will vary depending on the quantity purchased and where it is delivered. If you live in one of the countries listed below, you can expect your purchase to be shipped to you by the local courier listed below. If not, it will be shipped directly from our overseas warehouse, at no additonal cost to you. If you live in Melbourne, Australia or Auckland, New Zealand; you may also choose to pick-up the product in person and get some hands-on training from us. If you live outside one of the countries listed below, you can expect your purchase to be shipped to you via a reputable international courier company, such as DHL, Fedex, UPS, EMS, etc.

Regardless what courier service is used, you can have the peace of mind to know that your purchase is insured and compensation will be offered if the item is lost or damaged in transit.